Heres how you can fix Microsoft Outlook not opening by verifying Office identity. If you are working with an older version of Office 2011, then it can cause some clash with Outlook Identities. Solution 3: Verify Outlook Identity.Recently, my version of Office for Mac (Office 2011), started crashing on my MacBook Pro. In return, we got a flood of queries about the new versions of. A while back, we asked you what you wanted to know about Microsoft’s latest software suite, Office 2011.
Where Does Office 2011 Store Outlook Identities Mac OS X FinderThe name of the folder is the name of the Identity.I went searching for a solution on various forums but only seemed to find other people encountering the same issue. Inside the Office 2011 Identities folder, Outlook stores one folder for each individual Identity. Just like it sounds, this special folder contains everything about your Outlook activities. It didn’t matter if I opened a document directly or one of the Office applications, within a few seconds, the Office App would crash.Outlook 2011for Mac has a special folder within the Mac OS X Finder called Office 2011 Identities.I have only tested one way that actually worked for me (which I noted below).Update 02/09/15: Please be sure to read through (and leave) comments below. Here are a few that you can try. However, instead of sitting and waiting to see if a common solution would come available (and you know that Microsoft WILL eventually release a patch to correct the issue), I wanted to try to find some other solutions on my own and quickly. But, it is essential to know.Unfortunately, what may work for some doesn’t always work for others. Click File (in Outlook 2007, click the Office button) > Save As. Possible Ways to Fix Mac Office 2011 Crashing in YosemiteIn the resulting window, you can choose the location for your.There was a security update released by Microsoft today. And the fixes that I outlined in this article didn’t work. I have also recently posted a How-To video showing some of the potential fixes below (as well as some fixes that didn’t work this time).Update 05/19/15: Recently my Mac Office started crashing again. I have had the most success using Yosemite Cache Cleaner doing a “Light Cache Cleaning” as noted below. Once you are in the library, you need to delete the plist file for the Mac Office app that is crashing (I deleted Word, Excel & Powerpoint). It is normally hidden but you can unhide by going to the Finder in the Dock, then head over to the “Go” menu and hold down the “Option” key. HOW TO FIX: 1) go over to your User’s Library/Preferences folder. I will report back on other ways to resolve.Update 05/20/15: After running all of my tricks listed in this article, I found one that isn’t listed that seems to have corrected the issue. Unfortunately, after install, this didn’t correct my issues, but it may help others. The video is available directly on YouTube as well. Remember, it all depends on your Mac, the environment you have set up, and some other things that remain mysterious. Do note, this video is a bit long (about 8 minutes) because I wanted to show how some of the fixes actually DIDN’T work. Please leave a comment if this worked!Below is a video showing some of the steps you can do to try to fix this issue. This seems to have worked for me. Then restart your computer. Mac emulator on nintendo dsI couldn’t test this because I paid for the software.Interestingly, when I launched Word, it had to rebuild the Font Library.So I decided to see if I could replicate the issue and the fix on a different computer. Note, you can use Yosemite Cache Cleaner in trial mode and I believe that you can run the Light Local Cleaning in that mode. I ran a Light Cache Local Cleaning and rebooted my Mac and Office apps ran without issue. Do a Light Cache CleaningCutting to the chase here, using the latest version of Yosemite Cache Cleaner (a definitely great utility that is worth the money – it’s only $9.99), eliminated the issue. I was convinced there was another solution to prevent Mac Office 2011 crashing in Yosemite. You can definitely try that, but it may just have the same problem once you download the latest Service Pack 3 (14.4.6) from Microsoft. ![]() However, I don’t like to be a bearer of negative news, but I did try ALL of the steps you suggested (including buying Yosemite Cache Cleaner and using the free Onyx utilities clean out the font/system caches, etc.), but I still have a problem with just MS Outlook 2011 crashing at some point.Basically, I’m just flummoxed because I tried uninstalling MS Office 2011 for Mac three times (also using Microsoft’s own total removal instructions) and then re-installing, but I am still running into the same crashes with just the email program (not Word, PowerPoint, Excel). Remember: be sure PRIOR to doing any of these items, that you have a full backup of your Mac.Did any of these fixes work for you? Did you encounter the Mac Office 2011 crashing in Yosemite? Please leave a comment letting me and others know what DID or DID NOT work.HTD says: Hope this fix Mac Office 2011 Crashing in Yosemite worked for you! Let me know!Hi HTD: First let me say a big THANK YOU for all of the suggestions on the guidance on how to try to correct the MS Office for Mac 2011 crashes on Yosemite 10.10.1 (on my ancient warrior, constantly upgraded MacBook Pro3,1 (mid-2007, yes, I’ve done 6 Mac OS X system upgrades!). OnyX (a free utility app) has been updated for Yosemite and has a section to clear out various caches including specific font caches. For those who have encountered the issue, please test using OnyX and see if you can delete the Microsoft Font Cache.You can also delete the System, User and Apple fonts to test if those are causing issues.Lastly, you can use OnyX to purge a lot of other system cache, so you can try to see if some of those will help the Mac Office 2011 Crashing in Yosemite issue. IF ANY THE FIXES HERE WORK, PLEASE LEAVE A COMMENT!However, if you want to test this Font cache cleaning out, here is a free (and quite useful) utility that helps you do a variety of operations. Unfortunately, as I mentioned, I couldn’t duplicate the issue on other machines of mine. Then reboot your Mac.Again, I’m not convinced that the Fonts (specifically Microsoft ones) are the culprits of this issue and I had wanted to try to test this out. I have tried your suggestions to run Onyx and Cache Light without success. I am having a similar issue with Office for Mac 2011 and could use some help. :-DBy the way, I’ve still got to thank you for turning us on to Yosemite Cache Cleaner because has also improved general SYSTEM PERFORMANCE, processing speed and RAM capacity/loads — certainly my 4GB RAM-powered MBP mid-2007 also thanks you for the suggestion! Keep up the great work helping us devoted, somewhat sick and cultish Apple MacBook Pro gluttons for pain out there! Geniuses like you keep our war horses humming along! Cheers! :-DThanks for posting. Oh well.If you or any other posters here can figure out some other potential fixes to try out, I’m all ears (or is that eyes?!!). I am running Yosemite 10.10.2 and Office for Mac 2011 14.4.7. This is clearly HUGELY annoying because opening files in the running application with Command-O is clearly a very difficult habit to break and I keep losing my work. It will pinwheel indefinitely and ultimately when I Force Quit, my work is lost on anything else I had open at the time. However if I try to open files from File>Open or command-O while the applications are running, the Open Window pops up and then the whole application freezes. My issue is the following: I can open files in PowerPoint or Word from Finder without issue. ![]() ![]()
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